The Cupolo Crew Real Estate Reviews


The Cupolo Crew | Real Estate Agents you can count on

The Cupolo Crew is the highest Rated Real Estate Team In Niagara Falls

This is what our clients are saying......   

Jay looks out for your best interest and finds the best house that fits your needs. Was very comfortable on trusting his knowledge and his recommendations on purchasing our first home and would definitely recommend and use him again in future purchases   John Quaranta

Jay was amazing! He was honest and gave his honest opinion at all times. He proved through our purchase that with him it’s not about the sale it’s about us, his clients and making sure the purchase is right and fits our needs on a regular basis and fits our lifestyle. We look forward to working with Jay again and again. Ashraf Hutchinson                                                                                                                                                              

Jay was a great agent to work with, flexible and easy going. We sold our house in one day then bought another one with Jay. Tim & Sherri

We looked specifically for an agent who specialized in Niagara Falls and knew the market. The fact that his family ran a well-known business in the Falls and that he was able to tell my parents he never left Niagara Falls was a bonus for my parents. He was able to relate well to both of my parents (and my wife and brother) and told a few family stories that cemented the relationship. He nailed the listing price (actually listed it a bit higher than we expected) and then sold it well above the listing price. And sold it FAST!!    Brian Watkinson       

I am writing to thank you for agreeing to be our agent and the effort you made in the sale of our house. I appreciate and commend the manner in which you handled the whole process professionally and your determination as well. I also appreciated your being communicative and informing me the progress at every stage. At the end of it all, you managed to strike a good deal and get a good price for the property within a matter of weeks. Thank you very much. I wouldn't hesitate to recommend you to other sellers who would wish to employ your services. Paresh Marker

Jay is the best agent out there. He is educated in the field in all aspects. He even guided us to the right contacts to help us get a mortgage, always reasssured us that everything will work out; and he was always right. Everything with Jay and his representation is effortless. He knows real estate in and out. If you want to buy or sell, Jay will always make it happen. Teresa Lundy

We chose Jay as our Real Estate Agent after several recommendations. We wanted someone who didn't have another career and was focused in the real estate field, someone who'd always be available and on top of their game. Jay was our guy. We met Jay in May 2017 when our adventure began. From May to September we had made a few offers on homes. During that time the market was ridiculous and houses were selling for way over asking with no conditions. Jay had kept telling us we should put our house on the market so we could sell and go in with a strong offer. But we had got cold feet and wanted to be sure we had a house to move to before we sold ours. We quickly learned in such a hot market this would be darn near impossible. Jay kept telling us things would work out and we'd find something. We needed to trust the process. So finally after taking a little break from the craziness we had decided it was time to put our house on the market that Spring. Within days we had offers. The photographer Jay uses is amazing too. Within a few days after selling our house a new listing became available. Jay set up an appointment and met us there immediately. It was love at first sight. We put the offer in and they ACCEPTED our offer. We have been living in our place for a few weeks now and we couldn't be happier. The transaction and move went very smooth. Jay helped us with the moving truck. Everything went flawless. We never felt pressured. Highly recommend Jay! Thank you so much. :)  Sandra Smith

It was such a pleasure working with Jay Cupolo, the service he provided was outstanding! He is fast, efficient and gets the job done all the while being personable and professional. He is beyond a dedicated agent. I highly recommend Jay because he is exactly what you want from a realtor. Thank you Jay!! - Athena Carlucci

Jay was absolutely fantastic in helping us find the perfect home quickly. In fact, we were just looking to see 'what was out there' not fully expecting to buy right away. Jay showed us a house perfect to our unusual requirements. Jay also put us in the Jay Zen zone, taking care of everything from Mortgage, Lawyers, Inspection, even moving!! As a first time buyer, and more than nervous and uncertain, Jay walked us through step by step. The only thing I was nervous about was why everything was so easy. We will never use anyone else! Chris Obacz

It was very comforting to have an agent like Jay that looked out for our best interests and protected our interests; in the whole process of buying a home. I highly recommend him and would use him in the future for any purchases or sales!! Sara Quaranta

Jay is very professional, knowledgeable and personable. He sold our home quickly and for the price we were looking for. He offers many valuable services, which most realtors do not provide. We highly recommend Jay for anyone looking to buy or sell a home. You won't be disappointed. Christine Albecker 

Jay is an extraordinary agent! His advice for pricing, decluttering and staging was invaluable. Jay guided us and personally helped us thereby making the process of preparing the house, showing the house and selling the house very easy. He was ALWAYS available if we had a question and his calm, practical manner eased the stress of selling our family home. I cannot recommend Jay Cupolo highly enough! Christine Lentz

Jay was outstanding to work with. When working with an agency I believe you want professionalism, timely responses and a sense that you are getting great service. Jay went above and beyond these qualities and we accomplished getting a price for our home which was above our list. In closing we would recommend using jay without any reservation.   TONY Stamford

Jay went above and beyond to get our house sold. I was living remotely and he helped me do a lot of things with the property that I couldn't do because I wasn't there. He promptly answered all of the time even beyond normal working hours on evenings & weekends.   Sajeev Kappukatt

Would recommend Jay as an agent. Being seniors it sure helped having Jay move us. We would highly recommend Jay as an agent either buying or selling.  Norma Gary Conners

Jay was an awesome agent. He helped us sell our house like no one else could have. He is very knowledgeable on the city and neighbourhood. His valuation on our property was dead on.  Bruce Olsen

Jay is such a kind and outgoing person and I would recommend to anyone that is looking to sell or buy a property to contact him, you won't be disappointed.  Angela Fiorentino

My husband and I just recently purchased our first home with the wonderful help of Jay Cupolo! He is a fantastic realtor and I highly recommend him! I referred him to my parents already, and will recommend him to anyone I know looking to sell/buy. He is professional, kind-hearted, knowledgeable and an all and all great person. Us being new to the market and not knowing much, he really gave us some great tips and explained everything very well to us. Thank you very much Jay! Will definitely give you a call when we decide to sell later on in life! You’re the best!  Jamie Vince

Let me tell you a story about a fine man.....Jay Cupolo is not just a real estate agent he is more. He is a friend. This man goes over and above all elements , not just for a "sale" but for you. He is always reachable professional and trustworthy. My story is long and I won’ t bore anyone with details...but if what you want in an agent is trust, heart, and results then you have found it with the Cupolo crew. I will never use anyone else. what he did for my family and myself is irreplaceable you cant find that in just anyone. He is remarkable! Jay Cupolo your are an angel on earth and always have a place in my life friend     Tammy

Listing and selling our property with Jay exceeded our expectations by far. The complimentary home inspection with warranties, staging and professional photos resulted in our rental home being sold quickly and over list price. Buying or selling, call the Cupolo Crew, they are easy to work with, are full time very professional realtors and you will get results. - Ray & Sue Halliday 

After my father and step mother passed away within 30 days of each other, I was left with a lot on my plate. I met with one agent about selling the house and came away from that meeting feeling like I had a heavier weight on my shoulders than before. When I met with Jay, as he spoke to me about the sale of the property, his positive attitude, professionalism and offer of services was second to none. I felt immediately like everything was going to be ok ... and it was. Jay was extremely knowledgeable, so helpful and made this daunting task so much easier. The services Jay offered with the sale of the home made me feel like I wasn't in this alone. I will forever be grateful for the help and assistance Jay provided and the level of comfort and confidence that I was left with after meeting him. - Pam Bartlett

Words cannot express the extent of excellence I experienced while buying my home with Jay. I was always made to feel important and valuable and the support I received never stopped even after the purchase of my home. Jay has always been incredibly professional, always made himself available, and always provided a level of superior customer service! Even the referrals Jay provided have exceeded expectations! I wholeheartedly put all my trust and faith in Jay in making such a large investment and important life decision. Thank you Jay for all that you do!  Erica Matyskiewicz

I was relocating from Toronto to Niagara Falls on fairly short notice and wanted to purchase a home. Jay made it all work, and found me a place that I love under a pretty tight time crunch and a limited budget. I was originally looking in the greater region and Jay took me around all over searching for the right spot. I love my new house! Thanks Jay!     Carey Satin

People tell me that the process of buying a house can be difficult and stressful. They clearly didn't have Jay Cupolo working his magic for them. Jay worked hard through the entire process to ensure I felt little to no stress. He took care of every detail from the first visit to see my new home through to the end of the closing date. Anytime I started to feel anxiety about any issue Jay was there with his calm, reassuring manner. I knew I could call him with any questions or just for a pep talk when I needed reassurance that everything would work out. I would never want to have any other Agent by my side.                             Thank you Jay!  Kathy MacIsaac

Jay is a very professional agent , sold our home in 3 days of signing with him , He was very honest and knew exactly what our home was worth on the market. Marketed our home beautifully, thanks Jay job well done.  William Prestia

Excellent to deal with. Would highly recommend Jay to buy or sell a home!   Niki Reece

Jay Cupolo combines vast professional expertise, many years of experience and detailed knowledge of the area. The above qualities together with superb personal attitude are irreplaceable. Jay is responsible, patient and reliable, he's available literally 24/7 for his clients. He always provides qualified advice and being his clients we feel his support throughout the entire process. Jay is very customer oriented and his professional services are tailor made for each one's individual needs. Many times he would go beyond his job requirements to accommodate our requests. He is able to close the deal and deliver results despite the sometimes unpredictable conditions of the market. We truly appreciate Jay's work, assistance as well as his attitude and highly recommend him as the top agent.      Jenia Klavir 

I would never use another agent; Jay and his son are the best team out there! I wasn't sure my husband and I were going to find another house that would make us want to sell our current home at the time. Not only did he have our house sold in less than 24 hours he succeeded in finding us our dream house. He was there for us every step of them way, it didn't matter what time of the day it was. They truly care about your family’s needs and what's best for you! I highly recommend Jay! We are finally home!               Concetta Cote

I would highly recommend Jay to anyone in the real estate market. Humble friendly and a great agent to work with! It was a very stressful time selling but Jay made it all easy and set my mind at ease. Many thanks! - Michelle St Angelo 

 A while ago I was in the market to purchase a home and was fortunate enough to contact Jay Cupolo. I explained to him my required criteria and price point. I was extremely satisfied with Jay, all interaction with him was positive and he ensured that I did not waiver from set parameters. We looked at some houses that turned out to be subpar, instead of getting a quick sale he advised me to wait for a house to come along that would have everything I was looking for. A while later, I received a message from Jay, indicating that he had located the perfect house. Jay had obviously listened to me and found the house I currently reside in, he even negotiated with the other listing agent to ensure I paid the lowest price possible. I had such a positive experience with Jay, finding him professional, attentive and caring that I recommend him to anyone I know who in the market to purchase a home.   Paul B

Jay made selling my condo a positive experience. All of my concerns were addressed. Meetings were geared to my schedule and he was always prompt. Jay made me a list of people I should notify and even helped with locating an apartment for me. I have already recommended his services to friends.    Jan E 

Jay was the first agent we called. We moved here from Alberta to be with our family. We had only been here 2 weeks and were blessed to have found our new home. We called Jay about a home our son-in-law saw and Jay got right back to us asap and booked a viewing for us. Not once did Jay rush us in the viewing he help us with all our questions. We were outside and we fell in love with this home. We said lets put an offer on the home and Jay said lets go back to the office and talk. Jay was so helpful he walked us threw all the steps. Not many people take the time to do all this not once did we feel rushed. We can't thank Jay enough for helping us start our new beginning in Niagara Falls.    Roy & Susan B

 Jay Cupolo is more than just an agent, he's a friend who goes above and beyond. I could not have asked for better service, he was always available 24/7 for any questions or concerns. He is super patient, kind and knowledgeable. I would HIGHLY recommend him to anyone buying or selling a home....I promise you will not be disappointed Amazing man  -   Jen S 

After looking and searching for long time, Jay, through his patience, ethical professionalism, community knowledge, advise, and client focus approach, he was able to find the house we were looking for in Niagara Falls, We are sooo happy with the service we received for Jay.    Khaled & Julie 

I was looking for a particular home within a certain budget, and my Financial Planner at CIBC told me to contact Jay Cupolo, he will find you what you want and he did. He's professional, experienced, knows the market and took me back to the home I purchased before I got the keys so I could get contractors in to take measurements for renovations. He always kept me informed through constant emails what was happening through the home purchase process. If buying or selling, you want Jay. Thanks for all your help Jay. Happy Homeowner,  MICHAEL G 

Listing my Niagara property for sale through Jay Cupolo at ReMax made the process a stress-free event. As a non-resident who was not on site, I relied on Jay to handle all aspects of the sale from pricing, advertising, showings, through the contract stage. The property was listed on a Monday and, with 3 solid offers on it by Thursday, it sold on Friday. Jay was thorough in his presentation of "comps" in the area, was quick to get back to me to answer questions, was responsive to my concerns, and kept me updated on the progress of the sale. Great job Jay!            Maria H 

Jay managed to meet all the "wants" (plus a few more) we had in purchasing a house in the Niagara Region and within our budget. He was always available and worked well with us which at times was testy as we were under a tight time frame to find a home.    Peter & Patricia V 

Our Mom bought and sold homes through Jay and described him as 'a good guy'. When she passed away, he was our one and only choice to handle the sale. Going above and beyond would best summarize Jay's handling of the transaction on both the buyer and seller side of the sale. Not just a realtor, he's more like a member of the family! The house was sold in record time and Jay helped with many matters FAR outside the parameters of a typical real estate transaction. Would highly recommend him! Thanks for EVERYTHING Jay!    Lisa and family. 

We are thoroughly impressed with Jay. My partner and I were new to the market. We had budget limitations and we had only a general idea of what we wanted. Jay told us about the market in an unbiased way. He has a long history and a large number of connections within Niagara Falls and was happy to share them. When we asked about lawyers, trades people and any other help, he was happy to share people he had experience with and knew well. He showed us a number of properties and they were all within our budget limitations. He honed in on what we really wanted. He didn’t make any attempt to get us to spend above our budget. In the end, we purchased a property below our budget limit. The property we chose has extra room that we could rent. He is now helping us find a renter. Jay is friendly and deeply interested in his clients, both before the sale and after. He goes out of his way to help, even when he gets no direct compensation for it. I recommend him heartily.  Jim & Lilly 

With Jay's great help, we have found a very suitable house for our family. Jay understands our requirement well and he only recommends suitable potential houses to us. He is very knowledgeable real estate professional and answers all our questions. We are the first time house buyer in local area and Jay has provided all the information we need. We recommend Jay to everyone who wants to buy or sell house. Thanks Jay for your great service and help.    Henry Lin

Jay Cupolo is always on his game! He answered all my questions, concerns without hesitation. He made me feel very comfortable with my decisions. My home sold within a month of listing which I was impressed with due to the minus 20 degree weather in Niagara. I would recommend Jay to my friends colleagues who were considering selling or buying a property. Thanks again Jay for all your hard work and dedication, much appreciated.     Deb Jones

I hired Jay Cupolo to sell my home. He is very professional and knowledgeable about the market. Jay priced my home perfectly for potential buyers. He was always responsive to my needs, as well as a great communicator, never late, he always answered my calls, and was on top of everything from start to finish. Jay made my buying and selling experience very easy and less stressfull.I highly recommend Jay Cupolo for any of your real estate needs!!                                                                 Jenny Delle Rose 

Jay and Joseph are the best realty team in Niagara region. They guided me throughout the whole process of selling my rental property from getting the right market value, advertising and closing the deal. They sold it in two weeks time and at the right price. I am very happy and satisfied with their performance. Definitely, I will get their services again when I sell my other property or buy my next one.               Mike Lin  

Jay was a great agent to work with. We didn’t find him, he found us. We only worked with him for a little while but he quickly helped get us the home we have been dreaming of. He was very helpful with all aspects of first time home buying. He even made house calls so we didn’t have to leave home to go to the office with a little child. He was honest and had a very flexible schedule to work around ours. We would highly recommend him to anyone whether they are buying or selling. Thanks so much Jay.     Dino & Erika 

Jay Cupalo listed our investment property and came to us with 4 offers within one week of listing the impressive is that!! He is a hard worker with professionalism and was a pleasure to meet and work with, we will highly recommend him to our family and friends.         Maxine Moreau  

I met Jay Cupolo at an open house and was immediately impressed with his knowledge and understanding of the real estate market in the Niagara area. I was looking for something specific and Jay contacted me daily with new listings that might interest me. He was professional yet caring. I would not hesitate to recommend him to anyone. Thank you Jay for finding the perfect house for my daughter and I. :)                                                                                                     Leeann Sirriani   

Jay and his team at simply the best Real Estate team in Niagara Falls. Jay helped me with my first investment property and he made the entire process seamless. He went above the call of duty on several occasions. I can't recommend Jay and his team enough.     Stuart Crawford

After dealing with the same realtor for 20 years, my husband informed me he had been in contact with a different agent who was referred to him to purchase a home. I was apprehensive at first thinking a new sales representative wouldn't put our best interests first; however, my concerns were no longer after our initial meeting with Jay. His professional approach, constant communication & great sense of humor made the purchase process stress free and a most enjoyable experience. A job well done! We will continue to recommend Jay to our family & friends.                               Deb & Al 

Jay helped me buy my home, put 100% effort into it, and went way beyond what he was suppose to do. When I thought I would never own a home again, jay did everything in his power to make it happen. At the end of the deal, he did something very special to help me out, which I’ll never forget, highly recommended to anyone, good luck in the future jay, and God bless you my friend.     Ron 

We recently purchased our first home and couldn't be happier that Jay was our agent. He was helpful and wonderful. He guided us through all the necessary steps and eased us through the intimidation of first time home buying. We would recommend him to anyone! Any future home buying will definitely be through him as well. He was with us every step of the way and we wouldn't be where we are (happily in our first home) without him.     Amanda & Brian 

Jay was a wonderful real estate agent. He was efficient, thoughtful, kind, understanding and went above and beyond with issues that sometimes arise when negotiating a home purchase and sale. I would recommend him to anyone and not think twice about it. He has been instrumental in all my home purchases to date and I will continue to use him.            Michelle M

I purchased my first house with the help of Jay. Since this was my first home I had many questions / concerns and was very nervous. Jay went out of his way to help make the process as smooth and painless as possible. He was never pushy and genuinely cared about finding a home that was right for me. I am very impressed with the level of service that was received and would recommend Jay to all of my family and friends. Keep up the good work!     Rob Hicks

My son and I were looking for a house, where we both wanted our own space. Jay showed us some house but never once did he try pushing us to buy anything we were not going to be happy with. We are really happy with our home if we ever decide to sell we will be calling jay first. I recommend jay to all my friends; I know he will please them as well.                    The Murphy Family 

We would like to express our gratitude for your assistance with buying our new home. The level of efficiency, professionalism was nothing short of impressive.. It was an absolute pleasure dealing with you. We highly recommend using Jay as your agent, you won’t be disappointed!!!                                                                                                 The Moskwa Family 

Jay Cupolo encompasses everything a realtor is supposed to be and more ! He delivers exceptional service in an outstanding professionally friendly manner, at the same time getting the job done you’ve hired him to do, and it’s done quickly and efficiently. The Niagara Region has an overwhelming amount of realtors which allows for substandard workmanship. If you want the task of buying or selling a home to be a successful, enjoyable experience do not hesitate to enlist Jay as your realtor. He will get the job done while simultaneously exceeding our expecations.                                                                                                                             Don & Marla 

I met Jay one year ago when I was considering buying my first home. After he spent many days with me looking at available houses, I decided it was not the right time for me to purchase. He was extremely patient and understanding, and a year later ...I met Jay one year ago when I was considering buying my first home. After he spent many days with me looking at available houses, I decided it was not the right time for me to purchase. He was extremely patient and understanding, and a year later I called him ready to buy. He was very informative, helped me every step of the way, and made my experience much less stressful. He understood my needs and what I was looking for, and he helped me find my first home! I am extremely grateful for all of his help! He was knowledgeable, professional, and very nice. I strongly recommend him for anyone looking for a real estate agent, and I will definitely ask him to be my agent again when the time comes to sell.    Corinna  

Working with Jay Cupolo was a pleasure and I highly recommend his services to anyone wanting to buy or list a house. He is knowledgeable, helpful and did an incredible job of taking me through the whole process of selling a house in a calm reassuring manner. Thanks so much for your help Jay!!!      Amy

 If you are in need of trying to find someone to sell your home,  Jay Cupolo is your man. He is truly a remarkable, caring and loyal person who will get the job done very quick and efficient. I am so grateful to have met Jay. Thank you Jay for all ...If you are in need of trying to find someone to sell your home,  Jay Cupolo is your man. He is truly a remarkable, caring and loyal person who will get the job done very quick and efficient. I am so grateful to have met Jay. Thank you Jay for all your dedication and hard work.. Rita

 Jay Cupolo is a real estate agent you can trust. He is sincere, dependable and is there for you and will guide you in the right direction. He will look out for your best interest. I highly recommend him. Thanks Jay      Lorraine

You couldn't ask for a nicer ,helpful and very assertive person.                                Andrew

 Best realtor the Niagara region has to offer. Jay guided my finacee and myself thru the entire house hunting and buying process. We have been living in our new home for the past 4 months and could not be happier.                                                                      John and Crystal 

 When I met Jay, I informed him that I have very high expectations and he added that he does too. He did not let me down, my highest of expectations were met! Very professional and courteous!                                                                                                       Laurelle

Friendly, approachable and available. Would definitely recommend!                                 Donna